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Once imported, head back to your SM console, right click on Connectors -> Create connector -> Exchange Connector. Browse to your SCSM Connector 3.1 for Exchange and select. Next, start Service Manager Console with administrative permissions, right click Management Packs and click Import. \Program Files\Microsoft System Center version\Service Manager folder

Then, we need to copy the following DLLs to the System Center Service Manager root Install directory. System_Center_Service_Manager_Connector_3.1_for_Exchange.exe.You’ll need the first two to follow the instructions below for setting up the Exchange connector, and and the last one will come in handy if you’re experiencing the “could not load type” issue, which I’ll cover below as well. zip folder from our site, accessible here. You can download the necessary items in a. If you get the common “We’re sorry, this download is no longer available.” from Microsoft, feel free to use our links below. Microsoft Exchange Web Services Managed API 1.2

System Center Service Manager Connector 3.1 for Exchange Download these Items on the Microsoft Site: To get started, you’ll need to download the following: Exchange Connector 3.1 and the corresponding Exchange Web Services API 1.2. By specifying special keywords to look for in the incoming emails, you can configure the Exchange Connector to perform actions like approving or rejecting review activities or enabling activity implementers to mark activities assigned to them as completed. Once the Exchange Connector has been configured to monitor Exchange mailboxes, you can use it to create and update work items based on templates specified by the administrator.

The Exchange Connector connects Service Manager to Exchange Server for processing incoming emails related to work items.